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06-14-2015 08:20 PM
I am running 128-bit encryption with 26 character pass key. When I try to setup the wireless when I get to the enter wep/wpa key the first of the 26 character positions can not be used, it starts on the second posistion. help please
06-16-2015 08:43 AM
Are you trying to enter the wireless passphrase on the front panel of the printer using the Wireless Setup Wizard? Please try using the software to setup the network using the following steps:
- Click the Windows icon (), click , click , and then click the folder for your HP printer.
- Click , and then follow the on-screen instructions. Do not connect the printer to the computer with the USB cable until prompted. At the end of the process you are prompted to remove the USB cable.
- Restart any other computers on the network that use the wireless printer.
Please let me know if this helps. Thanks.
I work on behalf of HP
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