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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 4
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Windows 10 x64 and N6350 Network Scanner

HP Recommended
N6350
Microsoft Windows 10 (64-bit)

The scanner does NOT get detected under W10 x64.

The internal web server opens fine in the browser, and shows correct IP and MAC Address.

Tried disabling Antivirus and Firewall, but still Scanner Tools is not able to find it on the network.

 

Called HP Support but since it is out of warranty they want money just to speak with someone. 😞

I know there is an updated firmware btw (mine is 2.0.9.9, latest is 2.2.0.0) but it is NOT available to download ...

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Message 2 of 4
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HP Recommended

@Aldo6

 

Please download full software and drivers and install to your computer

 

         http://ftp.hp.com/pub/softlib/software12/COL17370/cs-111031-2/setup_full_N6350_14-5.exe

 

Regards.

BH
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HP Recommended

Hi

Thanks for the quick reply

Alas, that's the first thing I did.

I tried installing it, installing and rebooting (even if it was not required), installing in compatibility mode win8/win7/win vista (three distinct installations)

Every time tried doing a complete uninstall-reboot-install with the new setting.

What bothers me most is that the 14.5 download is marked ad Win10 x64 compatible, while searching this forum no one has got it working in this scenario it seems 😞

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No one has succeeded in using an N6350 under Windows 10 x64?

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