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06-08-2016 05:09 PM - last edited on 06-08-2016 06:12 PM by danny-r
Hi I have problems due to a adware virus and need to reboot - cannot access after blue screen - how do I download an ISO image? As ISo suggests download tool which creates the ISO etc
I have used media creation tool but the usb isn't found - are any settings needing to be changed on computer in utilities? Just about the only thing I can access
It is an hp 110
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06-09-2016 01:33 AM
You are trying to reinstall Windows on an HP 110-210 desktop PC, correct?
What operating system is on it currently?
For the Pavilion X2, you say that the Media Creation Tool does not recognize your USB pen drive, correct?
What brand and size is the drive? Is it a Sandisk drive by chance?
06-09-2016 04:50 AM
06-09-2016 11:14 AM
OK, so you upgraded your HP 110-210 Desktop to Windows 10 64bit and you need to clean install it now to wipe the infection.
Use the Windows Media Creation tool.
You are creating a Windows installtion drive using a Sandisk Micro-SD card via an SD adapter plugged into a USB adapter?
IS this correct?
And the Media creation tool is installing the OS onto this drive, (are you sure)?
And the Desktop 110-210 is not booting from it even though it sees the drive in the bios?
I think this may be your problem.
Can you get a regular USB 2.0 thumb drive thats at least 8 GB to create the installation media onto?
Also, I recommend something other than Sandisk. Sandisk was having issues with the Media Creation Tool recognizing them properly.
Or there may be one other thing to try to see if the system will boot from Micro SD...
Go into the bios and turn off Secure Boot (and turn on Legacy Boot if its also available).
Restart and see if your setup will boot from the drive. It may or may not work, but worth a shot.