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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-28-2017 09:59 AM

HP Recommended
Product: hp slatebook x2
Operating System: Android 4.2 Jelly Bean

Здравствуйте. После перезагрузки планшета идет вечная загрузка. Я пытался зайти в меню hard reset, но незнаю как еще не одна комбинация не подошла

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2017 08:23 AM - edited ‎03-29-2017 08:24 AM

HP Recommended

Hi @divan1605

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you want to know how to reset the tablet.

 

I’d love to help!

 

I would like to know whether you have made any changes on the tablet and when was the last time it was working fine.

 

Meanwhile, follow the steps in the below article to reset the tablet.

 

http://hp.care/2nj6qe8

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎03-28-2017 10:03 AM

HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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Thank you for your understanding

I work on behalf of HP
Was this reply helpful? Yes No

‎03-28-2017 10:30 AM

HP Recommended

Hello. After the tablet is reloaded, it's always downloaded. I tried to go into the menu hard reset, but I do not know how. More than one combination did not fit

Was this reply helpful? Yes No

‎03-29-2017 08:23 AM - edited ‎03-29-2017 08:24 AM

HP Recommended

Hi @divan1605

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you want to know how to reset the tablet.

 

I’d love to help!

 

I would like to know whether you have made any changes on the tablet and when was the last time it was working fine.

 

Meanwhile, follow the steps in the below article to reset the tablet.

 

http://hp.care/2nj6qe8

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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