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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-27-2017 05:17 PM

HP Recommended
Product: HP 10

My screen is getting dim.

2 REPLIES 2

‎05-28-2017 04:19 PM

HP Recommended

@Bubba-oldest_1

 

Welcome to the HP Forums    

I saw your post on HP 10 product. I am happy to help you with this issue!

 

However, I will need a few details to provide an accurate solution,

  • Please provide us the product number or the model number?
  • Which operating system is installed on it?
  • When did this issue start?
  • Did you do any hardware or software changes recently?

Reply with the result of the above-mentioned steps, for further assistance.

Cheers

Sandytechy20
I am an HP Employee

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‎06-03-2017 07:06 AM

HP Recommended
HP 10 is the model #
Processor type is Quad Core A31 series
Start about three weeks ago
Have not added any hardware or software to tablets.
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