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voske65
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Message 1 of 2
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Flag Post

Bios password reset

HP Recommended
Elitebook 840 G1

Dear,

 

I'v taken over my business laptop - Elitebook 840 G1 / serial [edited] / ID D1F44AV.

Bios is stil locked and need a reset.

Can you provide me  a customized SMC.bin file ?

 

Kind Regards

 

J.Vos

Netherlands

1 REPLY 1
REO51ST
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@voske65

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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