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Tymothy90
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Message 1 of 2
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Missing BIOS password, unable to change settings

HP Recommended
EliteBook 8530p
Microsoft Windows 8.1 (64-bit)

Dear all,

We have this notebook, which is already a bit old, I believe the 8530p is 8 years old or older. I saved it from the many electronics who are taking away, being destroyed because it is all old, not properly working, etc. In fact, he is still working very good.

Problem is, however, that the notebook is unable to connect to the wifi. The light is orange instead of blue and when you look into the settings it is clear that the wifi option is enabled and could be changed in the BIOS settings.

When I open the BIOS settings (ESC and then F10) I have to give in a password. When I press enter 3x times, the option is locked. No one in the office is aware of any passwords so I hope you can help so I can fix the wifi issue.

Many thanks in advance,
Tymothy

1 REPLY 1
REO51ST
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Message 2 of 2
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HP Recommended

@Tymothy90

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-k​​fX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Select   “FIRST RUN”

 

Then select model.

 

After reboot repeat same as above but this time SELECT “SECOND RUN”

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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