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- power off but cpu fan on

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03-09-2020 07:53 PM
Hai there,
help me with my envy 700-325D after plug in the power cable, cpu fan is on, but LED pwer still off, what should i do
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03-15-2020 07:38 PM
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solved with new mainboard, i guest the mainboard get short
03-12-2020 02:10 AM
Hi @andirizal
Welcome to the HP Support Community. I'd be happy to assist you with the startup issue.
Let's try these steps -
1. Shut down the computer, then disconnect the power cord from the rear of the computer.
2. Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.
3. Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.
You may also try these steps - HP PCs - Computer Does Not Start
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
03-15-2020 07:38 PM
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solved with new mainboard, i guest the mainboard get short