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HP Recommended
Microsoft Windows 10 (64-bit)

After installing HP Device Manager 4.7 on Windows 10 I am seeing issues with being able to view the HP Device Manager Database Setup screen. Is there any compatibility issues with Windows 10 and HP Device Manager 4.7? After uninstall and re-install I am unable to add the proper database. The screen to add the database is distored and can not select the options needed to continue setup.

 

Is there anyone familiar with this product. I am unable to find any solutions on line.

 

Thanks in advance for any help.

1 REPLY 1
HP Recommended

@JeremiahW

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that your're experiencing issue with HP Device Manager 4.7, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Let'e Configuring the FTP server and check the issue: Click here (refer page 3 & 4)
 

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

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