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HP ENVY 5055 All-in-One Printer

I checked my bank account tonight and there is a charge of $376.67. It's from Quick Connect Solutions. I have never heard of them. I did have a connection problem yesterday but I only talked to Hp. Has anyone heard of this company. BBB wouldn't rate them so there's something definitely wrong. Could anyone answer me on my email please. [Personal Information Removed] Thank you

J.C.Rourke
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As for scammers in the community:

Be alert for scammers who may be posing as HP support representatives, particularly those who claim to be “HP Helpdesk”.

Only call numbers from people who have a HP badge on their profile page.

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Thank you!



Kind regards,



Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.

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HP Recommended

As for scammers in the community:

Be alert for scammers who may be posing as HP support representatives, particularly those who claim to be “HP Helpdesk”.

Only call numbers from people who have a HP badge on their profile page.

If you think you have received a fake HP Support message, please report it to us by clicking on the blue "Report Inappropriate Content" button above the message in the Private Message portion of the Community.



Thank you!



Kind regards,



Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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