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FALCO
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Message 1 of 3
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GUESS IM NOT THE ONLY ONE WHO REGRETS BUYING AN HP

HP Recommended

HP's SERVICE IS GREAT WHEN YOUR BUYING A PC BUT WHEN YOU NEED IT FIXED.BYE BYE AMERICANS YOUR CALLS GO OVERSEAS

 

not only can i not understand the tech's.They know nothing.

 

 HAD THIS PC A MONTH...

 

I have a 1010nrmini laptop.It took me an hour to explain that it does not have a disk drive....an hour...to a "tech".

Then they im doing step by step what they tell me and yupp.WHAT THEY TOLD ME TO DO CRASHED MY COMPUTER.

HP should never be bought.

 

WHERE IS THE FORUM TO DISCUSS HOW AWFUL HP IS?

not a survey...

a forum..

 

After i sent my laptop to get repaired they SENT IT BACK WITH WINDOWS NOT FULLY INSTALLED.

 

 

THERE ISNT ONE BECUASE HP DOESNT WANT PEOPLE TO KNOW WHAT KIND OF SERVICE THEY PROVIDE WITH THEIR PRODUCTS.

 

im a tech for VERIZON FIOS and we never handle our customer the way HP does.

 

WHEN HP TECH'S DONT KNOW HOW TO HELP YOU THEY HANG UP ON YOU.

HANG UP.

NOW,they wont refund me.they tell me i have to be called back by a supervisor and i cannot get one beause there is a WAITING LIST(FOR A SUPERVISOR).

 

 

NOW,its been 3 weeks nobody will get back to me.

 

 

 

 

 

 

 

 

DONT EVER BUY HP.

P.S. When i finally do get my refund...im buying an Apple macbook.

Message Edited by FALCO on 02-23-2009 05:18 PM
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SandyD
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Message 2 of 3
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HP Recommended

Thanks for visiting the HP Consumer Support Forums.

 

If you'd like to leave feedback regarding issues the users on this forum cannot assist you with, please follow this link:

 

http://welcome.hp.com/country/us/en/wwcontact_us.html

 

This is a user-to-user community, and not a venue to receive directly help or feedback from HP.  If you have any further questions or concerns, please feel free to send me a Private Message.

 

Thanks!


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DaniW
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Message 3 of 3
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HP Recommended

FALCO

 

Please see the private message that I left you yesterday

 

Thanks & regards,

I worked for HP.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation