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HP's SERVICE IS GREAT WHEN YOUR BUYING A PC BUT WHEN YOU NEED IT FIXED.BYE BYE AMERICANS YOUR CALLS GO OVERSEAS
not only can i not understand the tech's.They know nothing.
HAD THIS PC A MONTH...
I have a 1010nrmini laptop.It took me an hour to explain that it does not have a disk drive....an hour...to a "tech".
Then they im doing step by step what they tell me and yupp.WHAT THEY TOLD ME TO DO CRASHED MY COMPUTER.
HP should never be bought.
WHERE IS THE FORUM TO DISCUSS HOW AWFUL HP IS?
not a survey...
After i sent my laptop to get repaired they SENT IT BACK WITH WINDOWS NOT FULLY INSTALLED.
THERE ISNT ONE BECUASE HP DOESNT WANT PEOPLE TO KNOW WHAT KIND OF SERVICE THEY PROVIDE WITH THEIR PRODUCTS.
im a tech for VERIZON FIOS and we never handle our customer the way HP does.
WHEN HP TECH'S DONT KNOW HOW TO HELP YOU THEY HANG UP ON YOU.
NOW,they wont refund me.they tell me i have to be called back by a supervisor and i cannot get one beause there is a WAITING LIST(FOR A SUPERVISOR).
NOW,its been 3 weeks nobody will get back to me.
DONT EVER BUY HP.
P.S. When i finally do get my refund...im buying an Apple macbook.
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