Product Serial No.INI42001T1, Product Number PG118AA, Product Description CPQ Presario Home PC SR1105IL, HP Care Pack Serial Number
G44WIN00A7A5, purchased on 11-06-2004. HP is not extending my support pack, telling that the product is five years old. I am severely disappointed with their reply. Truly speaking, the product requires support really during this period i.e., after 5 years. All these five years, I have paid huge amounts towards cost of the support pack. If you ditch me suddenly, I will not be able to buy a new hp desk top, in these days of recession.
I request the concerned hp authorities, to look into the matter, and help me to renew the support pack immediately.
Sd/- A. Kameswara Rao, Hyderabad (India) Mob No. 98496 50259
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