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Message 1 of 8
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Flag Post

I pay for Warranty 300$+ and it is not update

HP Recommended
OMEN by HP 15-dc1047nr

hi
I pay for Warranty 300$+ and it is not update
i can not get to a human only online bot
help plz

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Level 16
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Message 2 of 8
Flag Post
HP Recommended

@ben_shalom 

 

Submit a Warranty Dispute form.

Information below.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Warranty Check / Product Registration

 

 

  • Register your product during first setup or soon afterwards

            Register HP Product and Registration FAQ

 

  • Check the Warranty on your product

           Warranty Check – Single or Multiple Devices

 

NOTE:  Warranty date is updated after purchase and registration of the device.

If the device is not registered, or if there are other issues, submit a Warranty Dispute form.

 

NOTE 2:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page or at the bottom (click Flag)
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter the Serial Number and Country for one or more devices / systems to be checked
  • Check the box to verify you are "Not a robot"
  • Click Submit (at bottom of list entries)
  • When the page opens, Click View Details

 

NOTE: The online database results do not impact the actual contract.

 

➡️  ➡️  Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 

HP Limited Warranty Statements (General Information)

Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document.  Optional Care Pack warranties differ by contract.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

What else?

Contact Care Pack Support in your region.

 

Care Pack - Optional Coverage Plans

Not your region?  Scroll down and click the Flag to change region.

 

Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device

 

Various Regions Outside the USA - Examples

 

Reminder

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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Level 16
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Message 3 of 8
Flag Post
HP Recommended

@ben_shalom 

 

Images must go through an approval process.

No need to re-post.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Dragon-Fur

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Level 16
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Message 4 of 8
Flag Post
HP Recommended

@ben_shalom 

 

Edits

Ben, please do not post any private information here.

That includes case numbers, contract information, "anything" private.

I will try to keep up and remove it for you - it would be much better if you just don't do it.

Thanks!

 

Original Content of this post

 

OK, Ben.

I am sorry I cannot help.

We are not a business group of HP.

 

You cannot post private information here - I removed your last post.

What?

Everything you post here can be seen by everyone - not good.

 

I have requested Review for you.

If you cannot contact Care Pack and you cannot submit a Warranty Dispute,

Please wait for an agent to respond HERE before he / she contacts you using other methods.

Response may not be immediate.

Be patient, please.

 

 

Request for Review

 

  • I have submitted a request that our Community moderators review your question / concern.

 

Worth Noting

  • Our Community is not an HP business group.
  • We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

 

Important

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site increases your risk from rats and scammers.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Dragon-Fur

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Message 5 of 8
Flag Post
HP Recommended

i can not speak with HP Technical Support
i do not know why like this
this form is my only option because i Try asking HP Virtual Agent for help and it repeat "what is your modal?" 
i will wait for HP Technical Support but i will not sure i see the answer of them
deferent time zoon
we can speak by mails
plz help me with that 

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Level 16
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29,452 29,187 2,615 9,721
Message 6 of 8
Flag Post
HP Recommended

@ben_shalom 

 

The issue can be fixed; it is a matter of connecting you with the right people for the task.

 

Edits - Remove duplicate content

Add new content

 

Try here:

 

  • Have a Care Pack Warranty that needs to be Registered?

             HP Care Pack Registration Page

 

Thank you for participating in the HP Community.

Reminder:  The Community is not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

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Message 7 of 8
Flag Post
HP Recommended

just asking...
if no one contact me in this week, what to do?

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Author
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Message 8 of 8
Flag Post
HP Recommended

this is not good whan you pay for warranty and it is not up date
more than that, the virual agent will not help for he not know if there is warranty or not
i can not contact real person to help me 
i can only write in frums

this is bad, real bad for me
and no help from HP

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation