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AVoeg
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Warranty

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Chromebook

Super confused why my warranty started 4 months before I owned my product.  My touchscreen stopped working (tried everything) and when I realize it’s under a year and I can get it fixed, I see that my one year warranty expired already.  This is my first HP product so I would have never known that is how they do it. 

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@AVoeg

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Click here to know How to Submit a Dispute to Validate Your Warranty


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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