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HP Recommended

Request from expert: "PLease escalate this case for the special warranty program regarding black not working on fixed printhead devices."

 

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Black-ink-won-t-print/m-p/3463733#...

 

Please help. Just replaced all the ink with new cartridges. Like everyone else my black ink won't print. Printer is a little over a year old, not use much, worked fine before this, and out of warranty. I tried EVERYTHING I read in all forums. Nothing worked.

 



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HP Recommended

02/03/14- Jeff reached out to customer

I work for HP
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