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DesignJet Z2600 Internet connection fails

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macOS 10.13 High Sierra

Attempting to setup a Z2600. I have an IPV4 address set, DNS, and Gateway. It passes 13 of 14 tests and then fails on attempting to connect to the Internet. I know the line is good as I can connect it to PC and get to the internet right away. I've tried DNS setting of / and /


We have a SonicWall firewall that is the gateway. There are no errors on it.


I can access the printer from a web browser.

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I would suggest a ping, but on a mac it is not that simple.



I suspect it is a Firewall problem.

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Same situation. Everything was working fine and then I got a paper jam and I reset the printer. While initializing, connectivity wizard started up and it passed 13 of 14 but then says no internet connectivity. 


If anyone has a solution please help. 

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