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Designjet Z3100 - firmware + Windows 10 problems

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Microsoft Windows 7 (64-bit)

My Designjet Z3100 stopped working after a recent Windows 10 update.  Microsoft support wrote me that HP needs to rewrite its driver ... but, HP support says 'tough, it's too old .. buy a new plotter.'  🙂


So, I built a Windows 7 machine to get the plotter back up.  While at it, I  thought I'd update firmware and such, but can't find it on the product's support page.  ( )


From the front panel of the plotter, my installed firmware is:  TR12-TR_7.0.0.3  /  OS TR_2.1.2. 


     1) Does anyone know if there is newer firmware ?

     2) If so, how can I get a copy?


Thanks in advance.


- Keith Rosenfeld

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880 810 37 84
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I just checked my Z3100ps 44" & I have same version & running Win7 64bit .


There is no newer than it. I have 2 Z3100 44" & 2 Z3200 44".  all same versions. 


Myself stay with Windows 7 & never like to upgrade to newer Windows.


Recently I pay $ 9.99 monthly to Adobe for the Photoshop CC 2018 & Z3100 print crazy with wrong paper position & sizes. So I only use CC to edit photos & saved images & print out on Photoshop CS5.


The HP Z3100, Z3200 ICC profiles are good & compatible with Windows 7.

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