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Keith_Rosenfeld
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Designjet Z3100 - firmware + Windows 10 problems

HP Recommended
Z3100
Microsoft Windows 7 (64-bit)

My Designjet Z3100 stopped working after a recent Windows 10 update.  Microsoft support wrote me that HP needs to rewrite its driver ... but, HP support says 'tough, it's too old .. buy a new plotter.'  🙂

 

So, I built a Windows 7 machine to get the plotter back up.  While at it, I  thought I'd update firmware and such, but can't find it on the product's support page.  ( https://support.hp.com/us-en/drivers/selfservice/hp-designjet-z3100-photo-printer-series/3204970 )

 

From the front panel of the plotter, my installed firmware is:  TR12-TR_7.0.0.3  /  OS TR_2.1.2. 

 

     1) Does anyone know if there is newer firmware ?

     2) If so, how can I get a copy?

 

Thanks in advance.

 

- Keith Rosenfeld

1 REPLY 1
jasonmiamifl
Level 7
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Message 2 of 2
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HP Recommended

I just checked my Z3100ps 44" & I have same version & running Win7 64bit .

 

There is no newer than it. I have 2 Z3100 44" & 2 Z3200 44".  all same versions. 

 

Myself stay with Windows 7 & never like to upgrade to newer Windows.

 

Recently I pay $ 9.99 monthly to Adobe for the Photoshop CC 2018 & Z3100 print crazy with wrong paper position & sizes. So I only use CC to edit photos & saved images & print out on Photoshop CS5.

 

The HP Z3100, Z3200 ICC profiles are good & compatible with Windows 7.

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