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Swestbrook
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Message 1 of 2
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Getting Error at 92 percent initialization Code is 09.4:10

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Design Jet T2300mfp

I have updated firmware and installed new scanner board and power supply.

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rasheddul
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Hi,  Thanks for contact with HP Support Forum.

 

At first update latest firmware.

 

Firmware Upgrade process: https://support.hp.com/za-en/document/c02555128

 

 

As your mention error says Scanner Motor is failing, please check scanner motor cable connected with Scanner Board PCA.

 

Scanner Motor.jpg

 

Please Perform the Scanner motor diagnostics, if failed. Replace it.

 

P/N: CN727-69001 - Scanner Motor

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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