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Xelfer
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Message 1 of 6
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HP Designjet Z6100 PLT firmware

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HP Designjet Z6100
Microsoft Windows 10 (64-bit)
HP Designjet Z6100 

I am unable to access the EWS due to 79:04 error, I have tried all troubleshooting steps and nothing is working so I want to update the firware but since I can only access the plotter through FTP I need the .plt file but it doesn't seem to be anywhere. I need that as soon as possible please

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rasheddul
Level 7
634 609 35 85
Message 2 of 6
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Hi, Thanks for contact with HP Support Forum.

 

Please follow the below instruction:

 

                Please download the below link file.

 

1st Steps: https://support.hp.com/us-en/drivers/selfservice/hp-designjet-z6100-printer-series/3338748

 

https://support.hp.com/us-en/product/hp-designjet-z6100-printer-series/3338748/document/c01746447

 

https://support.hp.com/us-en/product/hp-designjet-z6100-printer-series/3338748/document/c01050161

 

Firmware Update Process:

 

2nd Steps:

 
The printer's various functions are controlled by software that resides in the printer, also known as
firmware.
 
From time to time, firmware updates from Hewlett-Packard become available. These updates increase the
printer's functionality and enhance its features.
 
Firmware updates can be downloaded from the Internet and installed in your printer in the following ways.
 
Use the method that you find most convenient.
In Windows, open the HP Easy Printer Care, select your printer, click the Support tab, and then
 
            select Firmware Update.
         
 
        In Mac OS, open the HP Printer Utility, select Support and then select Firmware Update.
 
      Through the printer's Embedded Web Server, click the Setup tab and then select Firmware update.
      Follow the onscreen instructions to download the firmware file and store it on your hard disk. Then select
the downloaded file and click Update.
   
     The firmware includes a set of the most commonly used paper profiles. Extra paper profiles can be
downloaded separately; see
        If the printer or ink cartridges are moved from a cold location to a warm and humid
Because preparing and purging the printheads uses both time and ink, you are strongly
 

 

N.B: While update the firmware, please do not turn off / interrupt the printer. So you need to use backup power like: UPS.

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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Xelfer
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Please read before answer...

i cant access to embedded web server of the printer...also the HP Easy Printer Care will not work....the printer doesn't boot....
i need the firmware for the FTP procedure...
No firmware is listed on your link...

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juannqn
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Hello Xelfer,

 

i will send you a private message with the link to download.

 

is not the latest one, but i believe that it may help.

 

Cheers and GL

I am an HP employee
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rasheddul
Level 7
634 609 35 85
Message 5 of 6
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Hi,

 

Please follow the below steps:

 

Emergency Firmware Upgrade:

 

                 The following procedure can be used if the printer cannot be turned on in normal mode because of an error, or if the EWS has been disabled in the Front Panel. This procedure can only be performed when the printer is in the Service Utility Menu.

 

      1. Download the .plt file from the Customer Assurance website, save the file to a folder in the computer.

      2. Note the ip address of the printer, obtained from 'Special Utilities->IO Information'. When you are in the menu do not press any keys on the Front Panel because the printer will shut down.

     3. Send the .plt file to the printer using an ftp connection. Example of ftp procedure:

  1.  

    • Open a DOS window. ftp <ip of the printer>
    • At the login and password press the enter keys, this will login as 'Anonymous'.
    • bin
    • put <filename.plt)
    • Close the ftp connection and the printer will upgrade the firmware.

Details: https://support.hp.com/us-en/document/bpp03613

 

 

If not working you need to purchase HDD: https://www.ebay.com/p/HP-Designjet-Z6100-60-HDD-Hard-Drive-Q6651-60352-Working-Pull-30-Day/18045300...

 

 

 

Regards/Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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Alex_1388
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Hello.I have a similar problem on my 26500.right before printing, it hits the right side of the machine, and i have 79:04 error.i cannot fint the .plt file for this machine.can you help me?

 

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