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HP120 is printing the wrong size image from photoshop software

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Microsoft Windows 10 (64-bit)

we have a HP120 designjet which is printing the wrong image size from the Roll setting when we send the file to print from photoshop - e.g we set a photo to print at A3 size in the photoshop print settings & then set the paper size / quality settings/ format settings in the designjet printer settings & the preview image all looks fine HOWEVER once we press print the image that is processed comes out cropped /missng most of it & on cut to A4 size for some reason ??? 

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Please use basic PCL3 driver and reinstall the printer, after that lets try as yoour requirement size. If you face any problem, please share.





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