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rickprice
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Print passes test but won't print properly

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HP Designjet T770
Microsoft Windows 10 (64-bit)

Print passes testing but won't print properly

Doesn't print the test page correctly or any other printing.

3 REPLIES 3
Jorge70
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Hi.
Can you send a picture with the failure.
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Roy_Kuzmich
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If it is pasing all the internal tests and prints internal test prints then there is likely a network issue.

Could be a IP address conflict, or the cable itself, or even the print driver.

 

Can you see an IP address on the front panel? Have you tried to ping the printer from your PC?

 

These are places to start.

 

Good Luck

Roy K

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rickprice
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I have it pretty much resolved as a printhead issue.

Thank you 

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