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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Request for firmware update for Design Jet T770 Printer (har...
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09-29-2017 09:36 AM
HP website lists firmware update available for hp designjet T770 (hard disk version). However, no firmware appears in the list of availabel software.
Error message 47:01. Unpluged and shut down unit and restarted the printer and fed the paper back in and still received the error message 47:01.
Wanting to update the firmware to determine if that is the problem.
Solved! Go to Solution.
Accepted Solutions
09-29-2017 08:27 PM
If you had installed the firmware before the failure it might have prevented it.
The starwheel motor assembly needs to be replaced.
If my post resolves your issue please click the accepted as solution button under it.
To thank a Tech for a post click the thumbs up button under the post.
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09-29-2017 08:27 PM
If you had installed the firmware before the failure it might have prevented it.
The starwheel motor assembly needs to be replaced.
If my post resolves your issue please click the accepted as solution button under it.
To thank a Tech for a post click the thumbs up button under the post.
You can even click both buttons. . .
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