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CWDeep
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T3500 Plotter skipping pages when printing multi page PDF's

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T3500
Microsoft Windows 10 (64-bit)

when printing multi page PDF's the plotter randomly omited pages from the PDF to omit from plotting.  Can't figure out any reason why other than an error when spooling up, but it has no error message and keep right on printing with the next page of the PDF that was printed.  We're having to check each set to see which pages are omited and then reprint them and place them in the correct place in the plan set.  Let me know if anyone else has had this issue.  Firmware says it's up to date.  Downloaded the latest and tried a manual update also, which didn't fix it either.  

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Intern_4D
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Bump

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Intern_4D
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We still have not fixed the problem originally posted by CWDeep on 04-20-2017. 

One thing we did figure out though is if we send multiple copies of the same set and choose "non-collated" the plotter doesn't skip any sheets. The downside to this of course is you have to sort the sheet sets by hand , but we'll take it! At least now it prints everything the 1st try. 

Any help we can get is still appreciated. Thanks. 

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