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almunro
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Message 1 of 2
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T830 not auto rotating properly from Autocad

HP Recommended
T830
Microsoft Windows 8.1 (64-bit)
Trying to print large drawings such as A1 or A0 it won't print the image on the same rotation as the print preferences preview. It also cuts off sections, like it's rotated the drawing to be landscape but it's only printing the part that would fit on a portrait sheet.

Never had any of these issues with our T1120 it replaced.

Anyone with some suggestions?
1 REPLY 1
rasheddul
Level 7
634 609 35 85
Message 2 of 2
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HP Recommended

Hi,

 

Please intalled the printer through PCL driver from new printer add process (Manually)

 

Download new driver:  https://support.hp.com/us-en/drivers/selfservice/hp-designjet-t830-multifunction-printer-series/8764...

 

for T520/T120 Printer: https://support.hp.com/gb-en/drivers/selfservice/hp-designjet-t520-printer-series/5263079

 

 

You could try this document (even though its a slightly different issue) first to see if it resolves the conflict; HP Printers - Wireless Printers Before 2010 Fail to Print in Windows 8. It will direct you to a Microsoft hotfix. 

 

If the issue persists, you could try switching your printer port from using the WSD to a Standard TCP/IP port. 

To do this, you will need your printers current IP address.  The Network Configuration page shows the network settings for the product. To Print this page; Press the Network button () on the product control panel.

 
Next, you will want to do the following to switch the port:
 
1. Locate and open Devices and Printers.
2. Right click on your printer icon and choose Printer Properties.
 
CP1.png
 

3. Click on the Ports tab along the top of the page.

4. Click on the Add Port... button.

 

CP2.png

 

5. If you have the option for HP Standard TCP/IP Port, select it other wise just select the Standard TCP/IP Port.

6. Click the New Port... button.

 

CP3.png

 

7. Click Next > button in the wizard.

 

CP4.png

 

8. Enter your printers current IP address from your Network Configuration page. Note: The Port Name will auto-populate. I would recommend putting a check mark in the box; Always print to this device, even if it's IP address changes.

9. Click Next > button in the wizard.

 

CP5.png

 

10. Click the Finish button.

 

CP6.png

 

11. This may take you back to this Printer Ports window, you should be able to close it. Then Click Apply and OK in the Properties Window. 

12. Try it and see if this resolves this issue you are experiencing.


At this point I had working printer and scanner as well!

 

 

Regards,

Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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