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printer error problam

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Microsoft Windows 7 (32-bit)

86.01 error

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Thanks for reaching out to us on HP Forums.

I came across your post and would like to assist. 


I understand that your HP printer displays an 86.01 error. To assist you with accurate information I would require more information regarding this: 

  • What is the exact printer model number. This link will help in finding the model number:
  • Did any hardware changes take place on the printer.
  • Is the printer able to make a photocopy successfully? If yes then it indicates that the printer and ink cartridges are all fine. 

Let me know the information as it will help me to assist you further,


Cheers! 🙂

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