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ashkumbini
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printing issues from pc but not from usb

HP Recommended
designjet T790
Microsoft Windows 7 (64-bit)

Hi every one

i am having issues with HP ploter designjet T790 when i print from pc over network it prints double lines for every letter or number or image, if i do print from usb the same PDF material it prints just fine, so i decided to try different drivers from HP support page but still the same, the only difference was when i installed post scrip driver it prints ok no double line but image is offset letters or numbers now are offset.

 

i need some help to determine the cause because replacing the formater board it will be the last thing before i go ahead and order it. please check the attached picCC538D08-5195-4318-942A-41EFAFAE710B.jpg

as u can see letters and lines are offset

 

please advise

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davidzuts
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What you are saying does not make sense. Are you usung the same driver for both network and usb and just changing the port or do you have 2 versuons of the printer loaded, 1 usb and 1 network. If the latter go to the properties of the usb driver and just change the port in the driver to the tcp/ip address of the plotter and then use that printer to send the job to see if there is a difference.

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ashkumbini
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printing issues from pc but not from usb

 

i am sorry for the missed information what i meant that when i print from pc over network i get this issues with offset and double lines but when i print directly from usb stick flash drive connected to the ploter it prints just fine, so i was suspecting that it was a driver issue when printing from pc over network because when i print directly from usb flash drive connected to ploter it bypasses the driver translating issues that might have when prints from pc.

 

any suggestions that still might be a driver issue? or its the formater bord that needs to be changed. i am afraid that i will buy the formater bord and i will still have the same issue when changed...

 

best regards and many thanks for the quick reply

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