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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-13-2019 03:53 AM

HP Recommended
Product: HP T2600dr PS MFP
Operating System: macOS 10.14 Mojave

Hello

 

We are a large design office and have recently purchased a T2600dr PS MFP, all is fine with this fantastic new machine except that when printing from Mac's running macOS 10.13 or 10.14 the plotter will not cut the roll at the end of the job. No problem with the exact same set up under windows or macOS 10.12.

 

The printer is connected to all of the macs with different macOS using AirPrint and the cutter is definitely switch on in the front panel.

 

Could this be a feature not supported under the latest versions of macOS?

 

Any thoughts?

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