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- Desk and IP Conference Phones
- Provisioning -- Mapping a softkey to attended transfer
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05-07-2013 08:59 AM
I would like to map a soft key for IP650 (and similar) and VVX500 (and similar) to do an attended transfer to a specific extension. What provisioning piece would I need to add to accomplish this?
I've viewed other posts like this but that doesn't show how to mimic attended transfer. As background, I'd like to mimic an attended transfer to extension 700, to simulate a "Park" button.
sip.ld version 4.0.1
Solved! Go to Solution.
Accepted Solutions
05-08-2013 07:04 AM
Upon trying various different string actions, the following seemed to work.
<efk> <version efk.version="2" /> <efklist efk.efklist.1.mname="callpark" efk.efklist.1.status="1" efk.efklist.1.label="Park" efk.efklist.1.use.idle="1" efk.efklist.1.use.active="1" efk.efklist.1.use.alerting="1" efk.efklist.1.use.dialtone="1" efk.efklist.1.use.proceeding="1" efk.efklist.1.use.setup="1" efk.efklist.1.action.string="$FTransfer$$FDialpad7$$FDialpad0$$FDialpad0$$Cpause15$$Changup$" /> <softkey softkey.1.label="Park" softkey.1.action="!callpark" softkey.1.enable="1" softkey.1.precede="" softkey.1.use.idle="" softkey.1.use.active="1" softkey.1.use.alerting="" softkey.1.use.dialtone="" softkey.1.use.proceeding="" softkey.1.use.setup="" softkey.1.use.hold="" />
It's not ideal because the user can see 7....0....0..... slowly populate to their dial target, but it does accomplish an attended transfer nicely.
05-07-2013 12:00 PM
As further detail, the closest I've managed to come up with is:
<efk> <version efk.version="2" /> <efklist efk.efklist.1.mname="callpark" efk.efklist.1.status="1" efk.efklist.1.label="Call Park" efk.efklist.1.use.idle="1" efk.efklist.1.use.active="1" efk.efklist.1.use.alerting="1" efk.efklist.1.use.dialtone="1" efk.efklist.1.use.proceeding="1" efk.efklist.1.use.setup="1" efk.efklist.1.action.string="700$Trefer$" /> <softkey softkey.4.label="Park" softkey.4.action="!callpark" softkey.4.enable="1" softkey.4.precede="" softkey.4.use.idle="" softkey.4.use.active="1" softkey.4.use.alerting="" softkey.4.use.dialtone="" softkey.4.use.proceeding="" softkey.4.use.setup="" softkey.4.use.hold="" />
But this doesn't really do it.
05-08-2013 07:04 AM
Upon trying various different string actions, the following seemed to work.
<efk> <version efk.version="2" /> <efklist efk.efklist.1.mname="callpark" efk.efklist.1.status="1" efk.efklist.1.label="Park" efk.efklist.1.use.idle="1" efk.efklist.1.use.active="1" efk.efklist.1.use.alerting="1" efk.efklist.1.use.dialtone="1" efk.efklist.1.use.proceeding="1" efk.efklist.1.use.setup="1" efk.efklist.1.action.string="$FTransfer$$FDialpad7$$FDialpad0$$FDialpad0$$Cpause15$$Changup$" /> <softkey softkey.1.label="Park" softkey.1.action="!callpark" softkey.1.enable="1" softkey.1.precede="" softkey.1.use.idle="" softkey.1.use.active="1" softkey.1.use.alerting="" softkey.1.use.dialtone="" softkey.1.use.proceeding="" softkey.1.use.setup="" softkey.1.use.hold="" />
It's not ideal because the user can see 7....0....0..... slowly populate to their dial target, but it does accomplish an attended transfer nicely.
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