• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-29-2021 10:39 PM

HP Recommended
Product: HP Z1 AIO Workstation
Operating System: Microsoft Windows 10 (64-bit)

hi all, i have some issue with my speaker. I upgraded to windows 10 with no issue, at some point i reset the pc through the windows security and updates tab in the settings. it has reset to factory default back to win 7, but windows 10 stayed. then i have the speaker with a cross on the taskbar. I tried to update the driver through device manager and a message pop up "windows found drivers for your device but encountered an error while attempting to install them, IDT High Definition Audio CODEC, A device attached to the system is not functioning. if you know the manufacturer of your device, you can visit their website and check the support section for drivers". Any clue?

Category:
3 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.