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22 inch all in one keyboard error on boot

HP 22 inch all in one
Microsoft Windows 10 (64-bit)
Brand new out-of-the-box would not boot due to keyboard error. Got past that into Windows now I have to reboot five times or more to get the keyboard to work. Neither the touchscreen nor the keyboard know the mouse will work all the time on boot
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HP Recommended

22 inch all in one keyboard error on boot

> Brand new out-of-the-box ...

 

Take it back to where you purchased it, and exchange it for an identical model.

 

Or, since your HP computer comes with the HP Warranty, contact HP, to open a claim against that warranty.

 

 

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