10-16-2017 05:50 PM - last edited on 10-16-2017 05:59 PM by danny-r
I've attempted to factory reset my computer to give it to a friend, then about half way through the process, a blue screen popped up sayng
Automatic Repair couldn't repair your PC
Press "Advanced optins" to try other options to repair your PC or "shut down" to turn off your PC.
Log file: F:\Recovery\WindowsRE\Winre.wim\System32\Logfiles\Srt\SrtTrial.txt
| Shut Down | | Advanced options |
And i tried about all of the options that it gives me, including Continue and exit to windows 10; Use a device(USB Floppy/CD; USB Hard Drive) Reset thus PC (all three optins several times) Recovery Manager did absolutely nothing, System restore; startup repair; chkdsk in thecommand prompt as well as several other commands; UFEI firmaware settings; Startup Settings; Go back to the previous version.
I would appreciate help, I use my computer for so many things im going to be so behind so please contact me as soon as possible. thank you.
10-17-2017 02:54 AM
Not sure what your problem is.
If you want to "clean" it prior to passing it on, then make a recovery/repair media and do an install overwriting the current OS. This does not erase all traces, but writes over and usually this is adequate.
ISO images of various Microsoft OS's are available. They can be be downloaded (sometimes you need a licence key other than the HP OEM key) and 'burnt' to a DVD or USB. They will NOT contain the appropriate HP software, like drivers etc, but will enable a repair to be started
For when you only have Linux etc (non MS OS) to create install media.
For a secure wipe https://dban.org/ if this the level you want to achieve.
if in doubt please ask.