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Bad system config info

HP Recommended
Pavilion 23

I keep getting the message  Bad system config info .  I have tried everything to fix it, went on YouTube looking at videos tried system restore tried the coding box, tried everything and it still won’t work what do I do ?

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HP Support Agent
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HP Recommended


Welcome to HP Support Community

I suggest you perform a Reset. Please follow the instructions in this Link:


If the issue persists, run a System Test to confirm the Hardware Functionality


- Shut down the Computer completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests


Keep me posted. 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


I Am An HP Employee

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