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‎02-05-2019 12:04 PM

HP Recommended
Product: Pavilion 23

I keep getting the message  Bad system config info .  I have tried everything to fix it, went on YouTube looking at videos tried system restore tried the coding box, tried everything and it still won’t work what do I do ?

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1 person had the same question
1 REPLY 1

‎02-07-2019 12:03 PM

HP Recommended

@Labd


Welcome to HP Support Community
 

I suggest you perform a Reset. Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04742289

 

If the issue persists, run a System Test to confirm the Hardware Functionality

 

- Shut down the Computer completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests

 

Keep me posted. 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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