Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Can't install Win10 on ProDesk 600 G3 SFF

ProDesk 600 G3 SFF
Microsoft Windows 10 (64-bit)

I am trying to install Win10 Enterprise on my ProDesk 600 G3. I get to the point after hitting 'Install Now' in the Windows 10 installation window, and the I get the error message: "A media driver your computer needs is missing. This could be a DVD, USB or Hard disk driver. If you have a CD, DVD, or USB flash drive with the drive on it, please insert it now." I am trying to install it via an ISO which was burned to a USB drive using Rufus. The ISO is a licensed ISO from my work. It has been used on other systems so I know it is a good ISO.

I have tried several different things to fix this:


Using a different usb drive.

Creating the image using GPT and UEFI

Creating the image using MBR and UEFI

as FAT32 and NTFS

changing the usb slot after the error message, canceling out back to the install now screen and trying with a different usb slot


The bios is updated to the p07 2.06 Rev A version

I have made sure the usb drivers are up to date as well. 


Does anyone have any ideas what to try next?

New member
4 2 0 0
Message 2 of 2
Flag Post
HP Recommended

Can't install Win10 on ProDesk 600 G3 SFF

Is the Drive in the Prodesk set to a RAID config in the BIOS? I have had this where the OS needs a RAID driver in order to see the RAID disk even if it is a RAID 0 (I presume there is only 1 drive?)

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation