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Computer won’t boot up , power light comes on for about 5secs then goes off

Pavilion 23 q150

Having trouble starting computer , little blue power light comes on for about 10secs then goes out anyone have any suggestions 

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Computer won’t boot up , power light comes on for about 5secs then goes off

Greetings @ROB104

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that your computer is not booting to the desktop and the power light comes on for 5 seconds and turns off, is that right?

Not to worry, I will be glad to assist you. 

Have you tried any troubleshooting steps on your own?

Do you have any external devices connected to your computer?

 

Recommend you connect a USB keyboard to your computer and perform a BIOS recovery. Click here

Check if the issue is resolved, if the issue persists, try the steps suggested in this guided troubleshooter

 

Keep me posted. 

Chimney_83
I am an HP Employee

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Computer won’t boot up , power light comes on for about 5secs then goes off

Any update to report?

 

Personally, I would never try a "BIOS Recovery" as the *FIRST* step when trouble-shooting.

It is too "invasive" for my liking.

 

If you power-on your computer, and choose to enter BIOS SETUP, does it power-off "by itself", while you are viewing that "setup" screen?  That's a sign of a power-supply, or motherboard, problem, not a problem with the BIOS.

 

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