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Desktop crash then wont boot to windows

HP Pavilion Desktop 560-p0xx
Microsoft Windows 10 (64-bit)

Hello,

 

I bought my HP computer about a month ago and just today and for the first time windows crashes with the error name: UNEXPECTED_STORE_EXPECTION

 

 

then I tried to reboot and I had an error saying “Hard Disk - 3F0” Please install an operating system on your hard disk

 

I did a full hard disk scan and it said “PASS” 

 

Do I have to buy another hard disk and install Windows again?

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Desktop crash then wont boot to windows

>  I bought my HP computer about a month ago

 

Your HP computer comes with a warranty that is much longer than just one month.

 

> “Hard Disk - 3F0” Please install an operating system on your hard disk.

> Do I have to buy another hard disk and install Windows again?

 

No, because replacing the disk-drive, and reinstalling Windows will be done, by HP Support, under their warranty.

 

Just contact HP (via the hyperlink at the bottom-left of this web-page), and open a support-case, to get it fixed, for free.

 

 

Or, did you buy the computer from a company like WALMART or COSTCO, that has a "60-day-money-back-no-questions-asked" policy?  If so, return it, or exchange it.

 


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