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Dual boot keyboard won't work

HP Pavilion Desktop 595 p0074
Microsoft Windows 10 (64-bit)
I have been trying to dual boot my HP running Windows 10, but when I get into the part to install Windows 7 my keyboard and mouse will not work. I am racking my brain trying to figure this out. Any help would be greatly appreciated.
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Dual boot keyboard won't work

Assuming Windows 7 can be installed on that new hardware, it could be the mouse and keyboard are plugged into the USB 3.0 ports.  Try moving them to the USB 2.0 ports.  The USB 2.0 ports are in the same stack as the ethernet port on the back of the PC.

 

Windows 7 does not recognize the USB 3.0 without additional drivers, which are not available during the install process.






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Dual boot keyboard won't work

That was the first thing I tried but it still didn't work. This issue is driving me nuts.
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Dual boot keyboard won't work

I see the mouse and keyboard are both wireless.  Try using a wired USB mouse and keyboard.  It could be the same problem, no drivers to support that hardware.






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Dual boot keyboard won't work

I'm using a wired keyboard as well and it's still not working. Is there anything bios that could be causing an issue? Thanks again.
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Dual boot keyboard won't work

Assuming you to be booting to the Windows 7 install media, how far do you get into the install before you need the mouse and keyboard?






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Dual boot keyboard won't work

I get to the part where you pick language and what not. My caps lock light goes out right before that screen and I cant use it.
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Dual boot keyboard won't work

The only suggestion is try another keyboard and mouse combination, the simplier the better.  That way Windows install might recognize the units.






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Dual boot keyboard won't work

I've tried other keyboards. I appreciate your time.
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Dual boot keyboard won't work

Not entirely applicable, but here's an excerpt from this forum, from February 2018.

----------------

 

See: Mouse & Keyboard stop working after Windows Update (February 2018)
which includes a Microsoft-recommended "workaround".
Immediately after doing the workaround, run Windows Update -- Microsoft issued an update on March 13, 2018 to prevent a reoccurrence.

_______________

 

which may explain the cause of the symptoms.

 

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