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‎04-09-2024 08:46 AM

HP Recommended

Hello, I have a problem with my HP Omen 30L GT13 PC. My PC randomly restarts on its own when I shut it down, and also shuts down randomly when it restarts. Where could the problem be? Is it a software or hardware issue? Power supply? All mu drivers has been updated. I use Windows 11 with the latest update version. The bios has been updated with the latest version.

 

Can you help me to solve the problem.

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‎05-03-2024 04:23 AM - edited ‎05-03-2024 04:24 AM

HP Recommended

Hi,

Thank you very much. I solved the problem. My Power supply HP OMEN ( CoolerMaster)  was deficient after 3 years of use Gaming FS2020. I changed a new one ( Be quiet 850W) and it works now.

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‎05-01-2024 03:33 PM

HP Recommended

Keep seeing more and more posts about this model desktop having a problem with Sleep.

 

One solution is to go into Control Panel, Power options and change the Power Button option to Shut Down the PC.

 

That way, it will not go to sleep anymore, so it should not wake up on its own, either.



I am a volunteer and I do not work for, nor represent, HP
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‎05-03-2024 04:23 AM - edited ‎05-03-2024 04:24 AM

HP Recommended

Hi,

Thank you very much. I solved the problem. My Power supply HP OMEN ( CoolerMaster)  was deficient after 3 years of use Gaming FS2020. I changed a new one ( Be quiet 850W) and it works now.

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