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- HP Community
- Desktops
- Desktop Boot and Lockup
- HP Pavilion tg01-1509

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04-26-2024 05:33 AM
I have a HP Pavilion Gaming TG01-1509 DT Refurbished PC
12GB DDR4
NVIDIA® GeForce® GTX 1650 SUPER
- NO POWER ON
I have tried all TS:
- remove power cord
- hold down power button 5s
- replace power cord
- press power button & release... nothing
- replace power cable & repeat above steps = nothing
- hold power button for 15s or more = no lights, fans or any sounds
- checked to make sure all psu connections to motherboard are snug
- disconnected & reconnected psu connections to motherboard
NO POWER
My PSU P/N: L63964-004
Where can I get a replacement or is there any way repair the psu?
04-26-2024 03:32 PM
Has this NEVER worked? If so, then see about returning it for a refund.
You can't repair PSUs and HP machines use custom PSUs, so buying a retail one that fits is likely NOT to work.
I am a volunteer and I do not work for, nor represent, HP