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‎04-26-2024 05:33 AM

HP Recommended
Product: 328R4AAR#ABL

I have a HP Pavilion Gaming TG01-1509 DT Refurbished PC

12GB DDR4

NVIDIA® GeForce® GTX 1650 SUPER

 

- NO POWER ON

I have tried all TS:

 - remove power cord

 - hold down power button 5s

 - replace power cord

 - press power button & release... nothing

 - replace power cable & repeat above steps = nothing

 - hold power button for 15s or more = no lights, fans or any sounds

 - checked to make sure all psu connections to motherboard are snug

 - disconnected & reconnected psu connections to motherboard

NO POWER

 

My PSU P/N: L63964-004

 

Where can I get a replacement or is there any way repair the psu?

Category:
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1 REPLY 1

‎04-26-2024 03:32 PM

HP Recommended

Has this NEVER worked?  If so, then see about returning it for a refund.

 

You can't repair PSUs and HP machines use custom PSUs, so buying a retail one that fits is likely NOT to work.



I am a volunteer and I do not work for, nor represent, HP
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