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HP Sprout will not boot

HP Sprout J4W72AA
Microsoft Windows 10 (64-bit)
The computer will not turn on. After I hold the power button, a screen appears with the HP logo then disappears. This repeats indefinitely.
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HP Sprout will not boot

> a screen appears with the HP logo then disappears. This repeats indefinitely. 

 

After power-on, press the ESC key, to "dismiss" that "logo" screen.  What do you see?  Any error-messages?

 

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HP Sprout will not boot

I don’t think my keyboard is working. It’s wireless and pressing ESC or any of other the keys doesn’t do anything.
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HP Sprout will not boot

> I don’t think my keyboard is working. It’s wireless and pressing ESC or any of other the keys doesn’t do anything. 

 

Can you attach a USB keyboard, and press its ESC key?

 

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HP Sprout will not boot

I don’t own one currently. Is there anything else I can do before having to buy a new keyboard?
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HP Sprout will not boot

>>  Can you attach a USB keyboard, and press its ESC key?

 

> I don’t own one currently. Is there anything else I can do before having to buy a new keyboard? 

 

Yes. Either borrow a USB keyboard from a friend or family-member, or find a store like "Goodwill" or "Salvation Army" or "Value Village" that sells second-hand goods, including keyboards, for $5.

 

If an investment of $5 is what it takes, it is worth the $5. Correct?

 

Watch an episode of "Storage Wars" on USA/Canada TV.  Each of the auction-buyers has their own store.

 

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HP Sprout will not boot

Pressing ESC brought up a menu. I should run hardware checks now, right?
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> Pressing ESC brought up a menu. I should run hardware checks now?

 

Correct.  Start with the "short" (a few minutes) test for the disk-drive.

 

It's possible that the disk-drive is physically OK, but the file-system is messed-up, causing it to reboot & reboot & reboot.

 

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