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HP Z Backpack not turning on from dock when power button pressed.

 HP Z Backpack not turning on from dock when power button pressed.

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HP Z Backpack not turning on from dock when power button pressed.

Hi Asanint,

 

HP's R&D team is starting to look into this.  We are shipping one of the failing units from our company back to HP for further troubleshooting, but this is still a work in progress seeking a solution.   We're going to have to be patient.  

 

    Bryan

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HP Z Backpack not turning on from dock when power button pressed.

Hi Bryan,

 

Thanks for sharing the info!

Hopefully this can be fixed with a software update. 

 

Alvaro

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HP Z Backpack not turning on from dock when power button pressed.

Hello,

I was wonmdering if you have heard anything back from HP about this issue. I had to push the power button  multiple times while docked and undocked for about 3 minutes before the unint turned on.

 

 

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HP Z Backpack not turning on from dock when power button pressed.

I have not yet seen an official fix to this issue from HP. 

 

I am surprised to hear that you are having difficulty in getting the backpack PC booted with the unit undocked.  I continue to have 100% success in getting the PC booted into Windows so long as I have the PC removed from the docking station, and only a mini- display port cable plugged into the backpack.  Once it's booted, I place it into the dock and it runs successfully without fail.   

 

     Bryan

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