cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
160
Flag Post
HP Recommended

Hard Disk error message when I turn on the computer. When I run the test noting changes

Pavillion 23 g209
Microsoft Windows 10 (32-bit)

Blue screen error Hard Disk Error. I run the system check by pushing f2. The message comes up that smart check and long dst not available. When I run it again I get a Boot error. When I exit the system check I get an Error:no boot disk has been detected or the disk has failed. Please someone help!

1 REPLY 1
Highlighted
Level 19
Level 19
82,885 82,777 10,392 22,280
Message 2 of 2
129
Flag Post
HP Recommended

Hard Disk error message when I turn on the computer. When I run the test noting changes

@DW571007

 

Do you see any error code ? Most likely HDD is failing or failed already.  Is it still under warranry ? If Yes, please call HP for a replacement.

In the US:

    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

   http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    
Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation