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Hi can anyone help please how can i get out of the verify your identity page on ghe hp stream thanks

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Hp stream
Cannot exit verify your identity page
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Message 2 of 2
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@Reaney

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, you cannot exit from "Verify your identity page" 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

What is the operating system on PC? 

Have you made any changes that it leads to this page?

Could you share the screenshot of the page?

Do you have Microsoft Account?

 

Once I have the information, I'll help you further with troubleshooting,

Keep me posted,

Cheers 🙂

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