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Landonlee
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Message 1 of 2
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Flag Post

I cant open up trouble shoot qnd my pc is at a black screen

HP Recommended
HP Pav 570-p050
Microsoft Windows 10 (64-bit)

My pc is at a black screen and i try spamming f11 when its booting up to open up advanced options and i also tried 3 hard power offs and it still wont open so i dont know what to do now

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WAWood
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Message 2 of 2
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HP Recommended

@Landonlee 

The F11 key is used to open the HP Startup Menu -- which is a bunch of utilities.  It's not an advanced startup option.

 

Here are some troubleshooting steps you can try:   HP Desktop PCs - Computer Starts but Monitor Remains Blank (Windows 10, 😎 | HP® Customer Support

 

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