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06-22-2018 01:58 AM
Hello, i have had this issue ever since i bought the pc last july and it's not until now that it has begun to annoy me. Basically after a long period of time i switch on the pc and all it show is a black screen for a minute or so, after a minute it eventually does launch into windows but it is extremely laggy e.g i move my mouse from one edge of the screen to the other and there is a long delay, or when i open an application it takes very long to open.
Usually switching the pc off then on does the trick but it's quite annoying, i have switched off App Readiness but i believe it may hardware issues. Specs below:
CPU: AMD A10-9700
Board: HP 82FE
RAM: 8GB DDR4
GPU: AMD R7 Graphics + AMD R5 M435 Graphics
06-22-2018 07:58 AM
I have had this issue ever since i bought the pc last july
I believe it may hardware issues.
Check that the HP Warranty, which could be one year, still is valid. If so, contact HP to open a claim against the warranty.
Or, at power-on time, press ESC, to show a menu. Select to launch the HP Hardware Diagnostics, and run the tests against the disk-drive.
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