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Keep getting Hard Disk error

Pavilion Desk top 550-100na
Microsoft Windows 10 (64-bit)

After about ten minutes of use the mouse and keyboard become inoperative, the mouse arrow does nothing, or shows a green circle, the keyboard just does nothing - then everything freezes. The only thing I can do is a mains supply switch off. On starting again on most  occasions I get only the blue screen advising me of a hard disk error. I have tried all the prescribed diagnostics which show everything is " passed " and I have also run a chkdsk/scan and this shows a clean bill of health. A reset seems to cure the problem for maybe 24 hours before the problem  starts again. 

 

 

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Keep getting Hard Disk error

Please "take the hint" that your disk-drive is in "imminent failure" status.

 

Two methods of remediation:

 

1. Physically disconnect the data/power cables from the current disk-drive. Purchase a new disk-drive.  Install Windows onto it. Reconnect the data/power cables to the old disk-drive. Copy all your personal files from "old" to "new". Reinstall your programs (Microsoft Office, Adobe, et cetera).

 

2. Purchase a new SEAGATE disk-drive. Connect it to your computer. Download the free SEATOOLS software from www.Seagate.com and use it to "disk-clone" from the "old" disk-drive to the "new" disk-drive, sector-by-sector.

If a few sectors cannot be copied, then 99.999% of the sectors have been copied -- if you are "lucky", those "missing" sectors won't affect your usage of Windows.  Disconnect the data/power from the old disk-drive. Boot from the new disk-drive.  All your personal files and installed programs will be accessible.

 

Either do the above by yourself, or hire a qualified computer-technician to do the work -- preferably, method #2.

 


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