i am facing an issue with my laptop that it freezes at the start up point most of the time ,
i had to long press the power button and start it again many times to get it started, wifi is also not working properly sometime it disappears (even i checked the driver in device manager it disappears also from there) and sometime it appears itself, sometimes it doesn't find any network and whenever it disappears or appears laptop gets stuck at that point.
After sometime I noticed that when i keep my laptop in stable condition and don't move it or disturb its position it stops to get stuck but as i carry it from one place to another it starts to do the same problem.Help me, what should i do ,i am also out of warranty now.
I understand that the laptop is freezing and wifi is not working properly.
First, let's start with performing a hard reset on the PC to release any excessive static/power that could have caused the issue.
Turn off the computer.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
Second, you can check if there is Bios update available for your PC, here is the link to download.
Performing a test on the Hard drive as well as on the Memory from the Hardware diagnostics:
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once for System Diagnostics.
4) Go to Component test.
5) Run extensive Memory and Hard Drive test.
Depending on the test results, If the test passes then I would suggest you perform a complete system recovery.
Note: Recovery will wipe off everything from the computer. If you have anything important get in touch with some local stores to get your data backed up.
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