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Randon lock up while on internet

HP Desktop N0B07AA#ABA
Microsoft Windows 10 (64-bit)

When I have more than 1 tab open on the internet, my PC freezes.

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Randon lock up while on internet

Hi

 

Two possible reasons for this happening.

 

1. Your PC has 4 GB of RAM installed from the factory. Internet browsers (IE, Edge, Chrome, Firefox) consume more memory than would be expected when surfing the internet.

 

You might want to upgrade your memory to 8 GB.

 

2. Having lots of running processes will also consume memory.

 

Tweaking startup stuff and running processes is very complex.

 

Try upgrading memory. Your PC has two memory slots. I don't know how they are populated. You may have two 2 GB modules now or one 4 GB module. You would have to open the case or take to a PC tech for assistance.

 

Crucial memory seems to be a good choice when upgrading memory in HP PC's.

 

Your PC requires the following memory:

 

 

  • Dual channel memory architecture
  • Two 204-pin DDR3L SODIMM sockets
  • Supports DDR3L SODIMMs:
    • PC3L-12800 (1600 MHz)
    • PC3L-10600 (1333 MHz)

 

8 GB of memory should eliminate random lockups when surfing the internet.

 

Tom

 

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Randon lock up while on internet

Hi

 

Don't want to see anyone spending money on a memory upgrade that may not fix the problem. PC's can hang and freeze when memory resources are exhausted. Other causes can also cause the same symptom.

 

You may want to run Microsoft's System File Checker to test for system file problems.

 

Then run HP hardware diagnostics to check for hardware problems. General instructions on using this utility can be reviewed here. You can also download the utility and create a bootable USB stick with the 3-in 1 USB Utility.

 

The symptoms could also be due to impending HDD failure as well as memory issues.

 

Tom

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