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Unmountable boot volume causes lock (Windows 10 OS).

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Pavilion Slimline s5610f Desktop PC
Microsoft Windows 10 (64-bit)

On startup,  computer produces message that there is a problem ("unmountable boot volume") and  needs to restart.  Tried to get sytem to reboot from USB drive containing Microsoft "Media Creation Tool", but am hesitant to mess with  the Bios.


Microsoft won't help because they are unfamiliar with the bios. 

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What were the steps leading to this situation?


Have you tried an F2 Diagnostic?

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