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What is a service support disk

Microsoft Windows 10 (64-bit)
A service tech online asked that I purchase a service disk for $100 that would assist him in bringing back online Microsoft programs not running/stopped by outside malware intrusions. Is this a real desk and is it necessary to buy in order to bring the programs back online?
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What is a service support disk

Also would like to add that this activity is from on my sons computer. Where the problem originated is from him downloading files for Minecraft hacks. Will purchasing a desk of this type fix and guard from future issues of the same nature or kind?
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What is a service support disk

Hi

 

Sounds like a scam to me.

 

Anytime one downloads questionable stuff one runs the risk of bad stuff happening.

 

I am fuzzy on what level of access this "tech" had with your PC but you might think about restoring an offline image (fast recovery) or using Recovery option to ensure your PC has not been compromised.

 

Run some comprehensive malware scans at the minimum.

 

Grzy

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