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‎11-18-2019 07:37 AM

HP Recommended
Product: HP Envy 860-008na
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I'm getting the 3 long bleeps and 2 short one for about a minute before it finally boots.

 

Seen the note about possible DIMM stick problems so powered off and opened the case and found a birds nest of dust gathered in the corner of the DIMM socket. Still bleeps when powered it up. Cant seam to get into the bios as recommended to reset. Have a wireless keyboard which doesn't load up til windows starts so supsect its not seeing me hitting the esc key until its got past point bios is availble.

 

Any sugestions?

 

Steve

 

 

1 REPLY 1

‎11-18-2019 06:31 PM

HP Recommended

Greetings Steve-1965,

Welcome to the forum.

I am not a HP employee.

 

A 3:2 BIOS error code is a memory problem. 

 

This (Link) reflects this issue on newer HP PCs.

 

Clean the PC with compressed air or a Dust Buster. Get rid of the dust.

 

Use a wired HP factory keyboard if possible. Some wired and wireless keyboards don't initialize at the right time to get to the BIOS.

 

Regards

 

 

 

 

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